AFRICA GOLF SAFARI TERMS AND CONDITIONS FOR BOOKINGS MADE DURING COVID-19

For all new bookings made with AFRICA GOLF SAFARI between 1 July 2020 and 31 March 2022 the following cancellation, refund and deferral policy will apply:

1. 100% refund if cancelled 65 days prior to travel

If COVID-19 travel restrictions are in place in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, you are able to cancel your AFRICA GOLF SAFARIS itinerary without cancellation fees 65 days prior to travel *. This is applicable to all trips booked for travel before 31 May 2022. 

You are able to cancel your AFRICA GOLF SAFARIS itinerary without cancellation fees 65 days prior to travel if: 

• Borders are closed in your country of residence 65 days prior to travel. 
• Borders are closed in the destination country 65 days prior to travel. 
• Your international flights have been cancelled 65 days or more before travel and no alternative flight options are available. 

Cancellation is not valid for any other reason than the above listed. For example, a hesitation to travel due to concerns of contracting COVID-19 whilst travelling, or cancellation of flights within 65 days of your trip. To cover you for any other cancellation reasons, we recommend you take out Cancel For Any Reason insurance.

2. Ability to defer your AFRICA GOLF SAFARIS trip 65 days prior to travel 

If COVID-19 travel restrictions are in place in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, you are able to defer your AFRICA GOLF SAFARIS itinerary with no fees 65 days prior to travel **. This is applicable to all trips booked for travel before 31 May 2022. 

You are able to defer your AFRICA GOLF SAFARIS itinerary with no fees 65 days prior to travel if: 

• Borders are closed in your country of residence 65 days prior to travel. 
• Borders are closed in the destination country 65 days prior to travel.
• Your international flights have been cancelled 65 days or more before travel and no alternative flight options are available. 

3. Bookings made within 65 days to the travel date

If COVID-19 travel restrictions are imposed in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, bookings made with AFRICA GOLF SAFARIS within 65 days to travel will be subject to cancellation fees. 

Should AFRICA GOLF SAFARIS be able to obtain partial refunds or receive a deferral credit from the underlying suppliers to the booking, these refunds/deferral credits will be passed onto you. 

4. Flight purchases through AFRICA GOLF SAFARIS 

AFRICA GOLF SAFARIS will provide both flexible flight offerings and competitive pricing with non-flexible fares to ensure that you can choose the applicable ticket type to offer you peace of mind. 

5. Travel Insurance 

We recommend that all customers purchase fully comprehensive travel insurance to cover the investment in your African itinerary. While AFRICA GOLF SAFARIS are not allowed to advise clients on which insurance product will meet their individual needs, AFRICA GOLF SAFARIS partners with a highly reputable and recommended Travel Insurance broker, namely 1EarthTravelProtection. AFRICA GOLF SAFARIS cannot be held liable for losses sustained due to medical expenses or cancellation penalties agreed to by you in booking your African itinerary. 

Our financial guarantee to you,

AFRICA GOLF SAFARIS has always been scrupulous in ensuring the protection of client funds received upfront to travel, be it the client’s deposit paid or the remaining balances to enjoy their African vacation. 

These client funds received have always been - and continue to be - ringfenced monies that the business does not / has not to interact(ed) with. 

To assuage you further, our monthly financial reporting to our Board specifically highlights all client funds received and is closely observed for compliance. 

* This is applicable to land-based services within our flexible partner list booked before 31 December 2021. Should you wish to travel with partners that do not fall within the above-mentioned list, our African Safari Experts will clarify the exact terms and conditions of the underlying offering. 

** Subject to supplier annual and seasonal increases